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Refunds Policy

Money-Back Guarantee

We are delighted to offer a 14-day money-back guarantee for all new 6 month and 1 year membership upgrades, allowing you a comprehensive trial period of two weeks to assess our service. If, within the first 14 days, you determine that the service does not meet your needs, we provide a full refund. To initiate the refund process, please send an email to [email protected], clearly stating your specific requirements, and our support team will assist you promptly. 

Non-Refundable 1 month Subscription

We offer a 1 month subscription for 9.90 EUR / 9.90 USD, which is non-refundable. This policy is in place to ensure that our customers benefit from uninterrupted access to exclusive deals and premium content.

Trial Subscription Refund Policy (if applicable)

 For users who subscribe with a trial period, we extend a charge-free usage window of 7 days, with an additional 7 days allocated to claim a refund, resulting in a total trial period of 14 days. Notifications regarding the approval or rejection of your refund will be promptly communicated. 

Refund Process

Upon approval, your refund will be processed, and the credited amount will automatically be applied to your credit card or original method of payment within a specified number of days. We value your satisfaction and aim to make our refund process as straightforward as possible. Should you have any questions or concerns, feel free to reach out to our customer support team.

Late or missing refunds

If, for any reason, you haven’t received your refund, we recommend the following steps:

  • Check Your Bank Account: Begin by checking your bank account to confirm if the refund has been processed.

  • Contact Your Credit Card Company: Sometimes, there may be a delay before the refund is officially posted on your credit card statement. Reach out to your credit card company for confirmation.

  • Contact Your Bank: Financial institutions may have their own processing times. If you still haven’t received your refund, get in touch with your bank to inquire about any potential delays.

If, after completing these steps, you have not received your refund, please don’t hesitate to contact our support team at [email protected]. We are here to assist you and ensure that any outstanding refund issues are resolved promptly.